Shipping policy
At Keeper and Cat, some orders are made especially for you as soon as you place it. This print-on-demand approach takes a little more time, but it allows us to reduce overproduction and waste. Thank you for supporting thoughtful purchasing decisions.
ORDER PROCESSING
Please allow 2–5 business days for your order to be fulfilled before it ships. You will receive an email with tracking information as soon as your order is on its way.
SHIPPING TIMES
Once fulfilled, orders typically arrive within 3–25 business days depending on your location and the shipping method selected at checkout.
WHERE WE SHIP
We currently ship to the following regions:
- United States
- United Kingdom
- Canada
- Australia
- New Zealand
At this time, we do not ship outside these regions.
FREE SHIPPING
We offer free standard shipping on all orders over $140 (before taxes and discounts).
IMPORT DUTIES AND TAXES
International orders may be subject to customs duties, import taxes, or fees once the package arrives in your country. These charges are the customer’s responsibility.
REFUNDS, RETURNS AND EXCHANGES
For details please see out Refund Policy.
If you have any further questions, please don't hesitate to visit our Contact Us page or send us an email at KeeperAndCat@gmail.com